How To Fix RTC_DOC_POSTING016 - Number range: Number of numbers requested must be geater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_DOC_POSTING - Message Class for ACDOCC posting API from AMDP

• Message number: 016

• Message text: Number range: Number of numbers requested must be geater than 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_DOC_POSTING016 - Number range: Number of numbers requested must be geater than 0 ?

  The SAP error message RTC_DOC_POSTING016, which states "Number range: Number of numbers requested must be greater than 0," typically occurs when there is an issue with the number range configuration in the SAP system. This error indicates that the system is trying to generate a document number, but the request for the number of numbers to be generated is either zero or negative, which is not valid.
  Cause:
  
  Incorrect Number Range Configuration: The number range object may not be properly configured, leading to a request for zero or negative numbers.
  Custom Code Issues: If there is custom code or a user exit that manipulates the number range request, it may inadvertently set the number of requested numbers to zero.
  System Settings: The system settings for the number range may not be correctly defined, or the number range may be exhausted.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Find the relevant number range object associated with the document type you are trying to post.
  Ensure that the number range is correctly defined and that the intervals are set up properly.
  
  
  
  Review Custom Code:
  
  If there is any custom code that interacts with the number range, review it to ensure that it is not setting the number of requested numbers to zero or negative.
  Debug the code to identify where the issue might be occurring.
  
  
  
  Check for Exhausted Number Ranges:
  
  Verify if the number range has been exhausted. If the last number in the range has been reached, you will need to extend the number range.
  You can do this in the same SNRO transaction by adjusting the intervals.
  
  
  
  System Settings:
  
  Ensure that the system settings related to number ranges are correctly configured. This includes checking the document types and their associated number ranges.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to see if the error persists. Try to post the document again to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SNUM: Number Range Management
  
  
  Documentation: Refer to SAP Help documentation for detailed information on number range management and configuration.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the RTC_DOC_POSTING016 error in your SAP system.