How To Fix RTC_CT_01124 - Unexpected error occurred; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_CT_01 - Real consolidation - currency translation

• Message number: 124

• Message text: Unexpected error occurred; contact system administrator

What causes this issue?

While activating the currency translation method, an ABAP Managed
Database Procedure (AMDP) procedure is generated. During runtime, for
example when you run currency translation using the <LS>Currency
Translation Month End Run</> transaction (RTCCT), this AMDP procedure is
executed in SAP HANA as a database procedure.
Thus there might be a runtime error during the currency translation run.
In most cases, it is caused by inconsistency between configuration and
the generated AMDP. However, there might still be other causes which
need further diagnostics to determine.

System Response

An exception is raised during the currency translation run.

How to fix this error?

Regenerate the AMDP procedure by activating the translation method.
If the issue persists, contact an administrator for further diagnostics.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_CT_01124 - Unexpected error occurred; contact system administrator ?

  The SAP error message RTC_CT_01124, which states "Unexpected error occurred; contact system administrator," is a generic error message that can occur in various contexts within the SAP system, particularly in the context of SAP S/4HANA or SAP Fiori applications. This error typically indicates that the system encountered an unexpected condition that it could not handle, and it does not provide specific details about the underlying issue.
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the system settings or parameters that lead to unexpected behavior.
  Data Issues: Corrupted or inconsistent data in the database can trigger unexpected errors.
  Authorization Problems: Insufficient user permissions or roles may prevent access to certain functionalities, leading to errors.
  Software Bugs: There may be bugs in the SAP software or custom code that cause the system to fail unexpectedly.
  Network Issues: Connectivity problems between the client and server can lead to unexpected errors.
  Performance Issues: High system load or resource constraints may lead to timeouts or failures in processing requests.
  
  Solutions:
  
  Check System Logs: Review the SAP system logs (transaction codes like SLG1 for application logs or ST22 for dump analysis) to identify any specific errors or exceptions that occurred around the same time as the RTC_CT_01124 error.
  Analyze the Context: Determine the specific action or transaction that triggered the error. This can help narrow down the cause.
  Data Validation: Check the data being processed at the time of the error for inconsistencies or corruption.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that led to the error.
  System Configuration: Review the configuration settings related to the functionality being used. Ensure that all necessary settings are correctly configured.
  Update Software: Ensure that the SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their experiences and solutions.
  Documentation: Review the official SAP documentation for the specific module or application you are working with, as it may contain troubleshooting tips for common errors.
  
  In summary, while the RTC_CT_01124 error is generic, a systematic approach to troubleshooting can help identify and resolve the underlying issue.