How To Fix RTC_COMM097 - The system does not find any records that match your selection criteria.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTC_COMM -

  • Message number: 097

  • Message text: The system does not find any records that match your selection criteria.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTC_COMM097 - The system does not find any records that match your selection criteria. ?

    The SAP error message RTC_COMM097, which states "The system does not find any records that match your selection criteria," typically occurs when a user attempts to retrieve data from the system but the specified criteria do not match any existing records. This can happen in various SAP modules, particularly in reporting or data retrieval transactions.

    Causes:

    1. Incorrect Selection Criteria: The most common cause is that the filters or selection criteria entered by the user do not correspond to any records in the database. This could be due to:

      • Incorrect date ranges.
      • Wrong document numbers or IDs.
      • Filters that are too restrictive.
      • Typographical errors in the input fields.
    2. Data Not Yet Available: The data you are trying to access may not have been entered into the system yet, or it may have been archived or deleted.

    3. Authorization Issues: In some cases, the user may not have the necessary authorizations to view certain records, leading to the appearance that no records exist.

    4. System Configuration: There may be configuration settings in the SAP system that affect data visibility, such as settings related to company codes, plants, or other organizational units.

    Solutions:

    1. Review Selection Criteria: Double-check the input values for any errors. Ensure that the criteria are broad enough to capture the desired records. For example, if you are filtering by date, try expanding the date range.

    2. Check Data Availability: Verify that the data you are looking for has been entered into the system. You may need to consult with colleagues or check other reports to confirm the existence of the data.

    3. Authorization Check: Ensure that you have the necessary permissions to access the data. If you suspect an authorization issue, contact your SAP security administrator.

    4. Consult Documentation: Review any relevant documentation or user guides for the specific transaction or report you are using to ensure you are following the correct procedures.

    5. System Configuration Review: If you suspect that system settings may be affecting data visibility, consult with your SAP Basis or configuration team to review the relevant settings.

    6. Use Alternative Reports: If the issue persists, consider using alternative reports or transactions that may provide the information you need without the same selection criteria.

    Related Information:

    • Transaction Codes: Depending on the module you are working in (e.g., SAP ERP, SAP S/4HANA), the transaction codes may vary. Familiarize yourself with the relevant transaction codes for your reporting needs.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message RTC_COMM097. SAP frequently updates its knowledge base with solutions to common problems.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the issue related to the RTC_COMM097 error message in SAP.

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