How To Fix RTC_COMM006 - Screen cannot be initialized; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: RTC_COMM -

• Message number: 006

• Message text: Screen cannot be initialized; contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTC_COMM006 - Screen cannot be initialized; contact system administrator ?

  The SAP error message RTC_COMM006, which states "Screen cannot be initialized; contact system administrator," typically indicates an issue with the communication between the SAP GUI and the backend system. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Network Issues: Problems with the network connection between the client and the SAP server can lead to this error.
  SAP GUI Version: An incompatible or outdated version of the SAP GUI may cause issues with screen initialization.
  User Authorizations: Insufficient user authorizations or roles may prevent the screen from being initialized.
  System Configuration: Misconfigurations in the SAP system or the client settings can lead to this error.
  Backend System Issues: Problems with the backend system, such as performance issues or downtime, can also trigger this error.
  Corrupted User Profile: A corrupted user profile or settings in the SAP GUI can lead to initialization issues.
  
  Solutions:
  
  Check Network Connection: Ensure that the network connection to the SAP server is stable and functioning properly. You can try pinging the server or checking with your network administrator.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. If not, update it to the latest version compatible with your SAP system.
  Review User Authorizations: Check if the user has the necessary authorizations to access the transaction or screen. Consult with your SAP security administrator if needed.
  Clear SAP GUI Cache: Sometimes, clearing the cache of the SAP GUI can resolve initialization issues. You can do this by deleting the contents of the SAP GUI cache folder.
  Check System Status: Verify if the backend SAP system is up and running without issues. You may need to contact your system administrator to check for any ongoing problems.
  Recreate User Profile: If the user profile is suspected to be corrupted, try creating a new user profile or resetting the existing one.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as ST22 (Dump Analysis) or SM21 (System Log).
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the RTC_COMM006 error. If the problem continues, further investigation by a system administrator or SAP support may be necessary.