How To Fix RT877 - SAP buffer: OTR (Online Text Repository)

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 877

• Message text: SAP buffer: OTR (Online Text Repository)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT877 - SAP buffer: OTR (Online Text Repository) ?

  The SAP error message RT877 related to the Online Text Repository (OTR) typically indicates an issue with the text buffer in the SAP system. This error can occur for various reasons, including problems with the configuration of the OTR, issues with the transport of texts, or inconsistencies in the text repository.
  Cause:
  
  Buffer Overflow: The OTR buffer may be full or not properly configured, leading to an inability to store or retrieve texts.
  Transport Issues: If texts have been transported between systems (e.g., from development to production), there may be inconsistencies or missing entries.
  Configuration Errors: Incorrect settings in the OTR configuration can lead to issues in text retrieval.
  Database Issues: Problems with the underlying database or connectivity issues can also cause this error.
  
  Solution:
  
  Check Buffer Settings: Review the OTR buffer settings in the SAP system. You can do this by navigating to the relevant configuration settings in the SAP GUI.
  Clear Buffer: If the buffer is full, you may need to clear it. This can often be done through transaction codes like SNOTE or SE38 to run specific programs that clear the OTR buffer.
  Transport Texts: Ensure that all necessary texts have been properly transported to the target system. You may need to re-transport texts if they are missing.
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes, as SAP may have released fixes for known issues.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address the specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to OTR, such as SE63 (Translation) and SE78 (SAP Archive).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation on OTR for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or reach out to SAP support for further assistance.