How To Fix RT868 - Pool Utility Authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 868

• Message text: Pool Utility Authorization

What causes this issue?

Pool Utilization Authority denotes whether an LPAR has the permission to
view the shared pool resource utilization. This security feature is used
to prevent an LPAR from inferring resource utilization information of
other LPARs in the same shared pool.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT868 - Pool Utility Authorization ?

  The SAP error message RT868, which refers to "Pool Utility Authorization," typically occurs when a user attempts to access a pool utility function without having the necessary authorizations. This can happen in various scenarios, such as when trying to execute a transaction or access a report that requires specific permissions.
  Cause:
  The primary cause of the RT868 error is a lack of authorization for the user to access the pool utility. This can be due to:
  
  Missing Authorization Object: The user does not have the required authorization object assigned in their user profile.
  Role Assignment: The user’s role does not include the necessary permissions to execute the pool utility.
  Profile Issues: The user profile may not be correctly configured to allow access to the required functions.
  
  Solution:
  To resolve the RT868 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which authorization is missing.
  Review the authorization objects related to the pool utility in question.
  
  
  
  Modify User Roles:
  
  If you have the necessary permissions, you can modify the user’s roles using transaction code PFCG.
  Ensure that the role assigned to the user includes the necessary authorization objects for the pool utility.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the transaction you were trying to execute.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations or roles, have the user log out and log back in to ensure that the changes take effect.
  Test the transaction again to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the specific authorization objects related to the pool utility you are trying to access. Common objects might include S_USER_AUTH, S_TCODE, or others specific to the functionality.
  SAP Notes: Check SAP Notes for any known issues or updates related to the RT868 error. Sometimes, there may be patches or updates that address specific authorization issues.
  Documentation: Review SAP documentation for the specific pool utility you are trying to access to understand the required authorizations better.
  
  By following these steps, you should be able to identify and resolve the RT868 Pool Utility Authorization error effectively.