How To Fix RT753 - No CCMSPING agent groups exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 753

  • Message text: No CCMSPING agent groups exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RT753 - No CCMSPING agent groups exist ?

    The SAP error message RT753 "No CCMSPING agent groups exist" typically indicates that the system is unable to find any configured CCMS (Computing Center Management System) agent groups for monitoring purposes. This can occur in environments where the CCMS monitoring infrastructure is not properly set up or where the necessary configurations have not been made.

    Cause:

    1. Missing Configuration: The CCMS agent groups may not have been created or configured in the SAP system.
    2. System Issues: There may be issues with the SAP system itself, such as missing components or incorrect settings.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the CCMS agent groups.
    4. Network Issues: There could be network connectivity problems that prevent the system from accessing the required monitoring agents.

    Solution:

    1. Check CCMS Configuration:

      • Go to transaction code RZ20 (CCMS Monitoring) and check if any agent groups are defined.
      • If no groups exist, you may need to create them. This can be done through transaction RZ21 (CCMS Agent Group Maintenance).
    2. Create Agent Groups:

      • In RZ21, create a new agent group by specifying the necessary parameters and assigning the relevant monitoring agents to the group.
    3. Verify Authorizations:

      • Ensure that the user has the necessary authorizations to access CCMS monitoring. Check the roles and profiles assigned to the user.
    4. Check System Logs:

      • Review system logs for any errors or warnings that might indicate issues with the CCMS setup. Use transaction SM21 to view the system log.
    5. Network Configuration:

      • Ensure that there are no network issues preventing communication between the SAP system and the monitoring agents. Check firewall settings and network configurations.
    6. Restart Monitoring Services:

      • Sometimes, restarting the CCMS monitoring services can resolve temporary issues. This can be done through transaction RZ03 (CCMS Monitoring Configuration).

    Related Information:

    • Documentation: Refer to SAP Help documentation for CCMS and monitoring setup for detailed steps on configuring agent groups.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to CCMS and monitoring.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and troubleshooting tips from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the RT753 error and ensure that your CCMS monitoring is properly configured and operational.

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