How To Fix RT733 - Number of completed dialog work processes

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 733

• Message text: Number of completed dialog work processes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT733 - Number of completed dialog work processes ?

  The SAP error message RT733 indicates that the number of completed dialog work processes has reached its limit. This can occur when the system is unable to handle the number of concurrent dialog requests due to resource constraints or configuration settings.
  Cause:
  
  Insufficient Work Processes: The number of dialog work processes configured in the SAP system may be too low for the current workload.
  High Load: A sudden increase in user activity or background jobs can lead to a temporary spike in demand for dialog work processes.
  Long-Running Transactions: If transactions are taking too long to complete, they can block other requests from being processed.
  System Configuration: The system parameters related to work processes may not be optimally configured for the current usage patterns.
  
  Solution:
  
  
  Increase Dialog Work Processes:
  
  You can increase the number of dialog work processes in the SAP system profile parameters. This can be done by modifying the rdisp/wp_no_dia parameter in the instance profile.
  After making changes, restart the SAP instance for the changes to take effect.
  
  
  
  Monitor and Optimize Long-Running Transactions:
  
  Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to identify any long-running transactions or errors that may be causing delays.
  Optimize these transactions if possible.
  
  
  
  Analyze System Load:
  
  Use transaction ST03N (Workload Analysis) to analyze the workload and identify peak usage times or specific users that may be causing high load.
  Consider scheduling heavy background jobs during off-peak hours.
  
  
  
  Check for Blocked Users:
  
  Use transaction SM50 (Process Overview) to check for any blocked or waiting processes that may be holding up dialog work processes.
  
  
  
  Review System Resources:
  
  Ensure that the underlying hardware resources (CPU, memory, etc.) are sufficient to handle the load. If necessary, consider upgrading the hardware or optimizing the system configuration.
  
  
  
  Adjust Timeout Settings:
  
  Review and adjust timeout settings for dialog processes to ensure that they are not holding up resources longer than necessary.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM50: Process Overview
  ST03N: Workload Analysis
  ST22: Dump Analysis
  SM21: System Log
  
  
  Profile Parameters:
  
  rdisp/wp_no_dia: Number of dialog work processes
  rdisp/wp_no_btc: Number of background work processes
  
  
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or patches related to this issue.
  
  By following these steps, you should be able to resolve the RT733 error and improve the performance of your SAP system.