How To Fix RT693 - Internal error in monitored system control; notfiy SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 693

• Message text: Internal error in monitored system control; notfiy SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT693 - Internal error in monitored system control; notfiy SAP ?

  The SAP error message RT693, which indicates an "Internal error in monitored system control; notify SAP," typically arises in the context of SAP Solution Manager or during system monitoring processes. This error suggests that there is an issue with the internal monitoring framework, which could be due to various reasons such as configuration problems, system inconsistencies, or bugs in the software.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the monitoring configuration can lead to this error.
  System Inconsistencies: There may be inconsistencies in the monitored system that affect the monitoring process.
  Software Bugs: There could be a bug in the version of SAP Solution Manager or the monitored system that is causing the error.
  Network Issues: Problems with network connectivity between the monitoring system and the monitored system can also trigger this error.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) on the monitored system can lead to monitoring failures.
  
  Solutions:
  
  Check Configuration: Review the monitoring configuration in SAP Solution Manager to ensure that all settings are correct. This includes checking the managed system configuration and the monitoring setup.
  System Check: Perform a health check on the monitored system to identify any inconsistencies or issues that may be affecting monitoring.
  Update Software: Ensure that both the SAP Solution Manager and the monitored system are updated to the latest support package or patch level. Check SAP Notes for any known issues related to your version.
  Network Diagnostics: Verify network connectivity between the monitoring and monitored systems. Ensure that there are no firewalls or network issues blocking communication.
  Resource Monitoring: Check the resource utilization on the monitored system. If resources are low, consider optimizing the system or upgrading hardware.
  SAP Support: If the issue persists after trying the above solutions, it is advisable to contact SAP Support. Provide them with detailed information about the error, including logs and system details, to facilitate troubleshooting.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for both SAP Solution Manager and the monitored system for best practices in monitoring and configuration.
  
  By following these steps, you should be able to diagnose and potentially resolve the RT693 error in your SAP environment.