How To Fix RT649 - Messages for an output server

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 649

• Message text: Messages for an output server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT649 - Messages for an output server ?

  The SAP error message RT649 typically indicates an issue related to the output server, often associated with problems in the communication between the SAP system and the output device (like printers or email servers). The error message can arise due to various reasons, including configuration issues, network problems, or issues with the output device itself.
  Causes of RT649 Error
  
  
  Configuration Issues: Incorrect settings in the output device configuration in SAP can lead to this error. This includes incorrect device types, output formats, or communication settings.
  
  
  Network Problems: If there are network connectivity issues between the SAP system and the output device, it can result in this error. This could be due to firewall settings, network outages, or incorrect IP addresses.
  
  
  Device Status: The output device may be offline, out of paper, or experiencing hardware malfunctions.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the output device or to send output requests.
  
  
  Spool Request Issues: Problems with the spool request, such as it being deleted or not being processed correctly, can also trigger this error.
  
  
  Solutions to RT649 Error
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type, host name, and communication settings are correct.
  
  
  
  Test Connectivity:
  
  Use the transaction code SP01 to check the status of the spool requests.
  Ensure that the output device is reachable from the SAP system. You can use ping or telnet commands to test connectivity.
  
  
  
  Check Device Status:
  
  Verify that the output device is online and functioning properly. Check for any hardware issues or paper jams.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output device. Check the user roles and profiles.
  
  
  
  Analyze Spool Requests:
  
  Check the status of the spool requests in transaction SP01. Look for any errors or warnings associated with the requests.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SM21: System Log
  
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on output management and troubleshooting output device issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the RT649 error.
  
  
  By following these steps, you should be able to diagnose and resolve the RT649 error in your SAP system.