How To Fix RT646 - Monitored transactions/clients

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 646

• Message text: Monitored transactions/clients

What causes this issue?

The <LS>Transaction-Specific Dialog Monitor</> allows you to monitor
response times within particular transactions or clients, which is
especially useful for checking Service Level Agreements (SLA).
Before displaying the actual performance attributes, the monitor
displays which clients (<LS>Client</> subtree), transactions (
<LS>Transaction</> subtree) and transactions for particular clients (
<LS>ClientTransaction</> Subtree) it is monitoring.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT646 - Monitored transactions/clients ?

  The SAP error message RT646 typically relates to issues with monitored transactions or clients in the context of SAP's monitoring and performance analysis tools. This error can occur in various scenarios, often when there are discrepancies or issues with the configuration of monitored transactions or clients in the SAP system.
  Cause:
  
  Configuration Issues: The monitored transactions or clients may not be properly configured in the system.
  Authorization Problems: The user may not have the necessary authorizations to access the monitored transactions or clients.
  System Performance: There may be performance issues in the system that prevent the monitoring tools from functioning correctly.
  Data Inconsistencies: There could be inconsistencies in the data related to the monitored transactions or clients.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the monitored transactions and clients. Ensure that they are set up correctly according to the SAP documentation.
  Verify Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the monitored transactions or clients. This may involve checking user roles and permissions.
  System Performance: Monitor the system performance to identify any bottlenecks or issues that may be affecting the monitoring tools. This may involve checking system logs, performance metrics, and resource utilization.
  Data Consistency Checks: Run consistency checks on the data related to the monitored transactions or clients to identify and resolve any discrepancies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on monitoring transactions and clients.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the RT646 error in your SAP environment.