How To Fix RT499 - System is inactive or could not access CCMSPING

RT499 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 499

• Message text: System is inactive or could not access CCMSPING

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT499 - System is inactive or could not access CCMSPING ?

  The SAP error message RT499 indicates that the system is inactive or that the system could not access the CCMSPING (CCMS Ping) service. This error typically arises in the context of monitoring and system health checks within SAP environments, particularly when using the CCMS (Computing Center Management System) tools.
  Causes of RT499 Error
  
  
  System Inactivity: The SAP system may be down or not running. This could be due to maintenance, system crashes, or other operational issues.
  
  
  Network Issues: There may be network connectivity problems preventing access to the CCMSPING service.
  
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system or in the CCMS monitoring setup can lead to this error.
  
  
  Authorization Issues: The user or service account attempting to access the CCMSPING may not have the necessary permissions.
  
  
  Service Not Running: The CCMSPING service itself may not be running or may have encountered an error.
  
  
  Solutions to RT499 Error
  
  
  Check System Status: Verify that the SAP system is