How To Fix RT480 - Outbound Queue: Status

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 480

• Message text: Outbound Queue: Status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT480 - Outbound Queue: Status ?

  The SAP error message RT480 typically relates to issues with the outbound queue in the SAP system, particularly in the context of the Application Link Enabling (ALE) or the Intermediate Document (IDoc) processing. This error indicates that there is a problem with the status of the outbound queue, which can prevent messages from being processed or sent to the intended recipient.
  Causes of RT480 Error
  
  Queue Status Issues: The outbound queue may be in a status that prevents processing, such as being locked or having an error state.
  Network Issues: Problems with the network connection between the SAP systems can lead to failures in sending messages.
  Configuration Errors: Incorrect configuration of the ALE settings or partner profiles can lead to issues in message processing.
  IDoc Errors: If the IDocs are not correctly formatted or contain errors, they may not be processed correctly.
  System Performance: High load on the system or performance issues can lead to delays or failures in processing the outbound queue.
  
  Solutions to RT480 Error
  
  Check Queue Status: Use transaction code SMQ1 (for outbound queues) to check the status of the queue. Look for any entries that are in error status and analyze the details.
  Analyze IDocs: Use transaction code WE02 or WE05 to check the status of IDocs. Look for any IDocs that are in error status and resolve the issues.
  Review Configuration: Ensure that the ALE configuration and partner profiles are correctly set up. Use transaction code WE20 to check partner profiles and SALE for ALE configuration.
  Check Network Connectivity: Ensure that there are no network issues between the systems involved in the communication.
  Monitor System Performance: Check system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling batch jobs during off-peak hours.
  Reprocess Messages: If messages are stuck in the queue, you may need to reprocess them. This can often be done through the same transaction codes mentioned above.
  
  Related Information
  
  
  Transaction Codes:
  
  SMQ1: Monitor Outbound Queues
  SMQ2: Monitor Inbound Queues
  WE02 / WE05: Display IDocs
  WE20: Partner Profiles
  SALE: ALE Configuration
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on ALE and IDoc processing.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the RT480 error.
  
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.