How To Fix RT475 - Number of calls with status SYSLOAD

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 475

• Message text: Number of calls with status SYSLOAD

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT475 - Number of calls with status SYSLOAD ?

  The SAP error message RT475, which indicates "Number of calls with status SYSLOAD," typically relates to issues with the system load or performance in the SAP environment. This error can occur when the system is unable to handle the number of requests or when there are issues with the background processing.
  Cause:
  
  High System Load: The system may be experiencing a high load due to a large number of concurrent users or background jobs.
  Resource Limitations: Insufficient system resources (CPU, memory, or I/O) can lead to performance bottlenecks.
  Configuration Issues: Incorrect configuration settings in the SAP system or the underlying database can contribute to this error.
  Long-running Jobs: Background jobs that take too long to complete can lead to a backlog of requests.
  Database Performance: Slow database performance can also impact the overall system load and lead to this error.
  
  Solution:
  
  Monitor System Performance: Use transaction codes like ST03N (Workload Analysis) and ST06 (Operating System Monitor) to analyze system performance and identify bottlenecks.
  Check Background Jobs: Review the status of background jobs using transaction SM37. Identify any long-running or failed jobs and take appropriate action (e.g., cancel or optimize them).
  Adjust Configuration: Review and adjust the configuration settings for the SAP system, including parameters related to background processing and system resources.
  Increase Resources: If the system is consistently under heavy load, consider increasing the hardware resources (CPU, memory) or optimizing the database.
  Optimize Queries: Analyze and optimize any long-running database queries that may be contributing to the load.
  Load Balancing: If applicable, consider implementing load balancing to distribute the workload more evenly across multiple application servers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or specific fixes related to the RT475 error.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide context for the issue.
  Performance Tuning: Consider engaging in performance tuning activities, such as adjusting buffer sizes, optimizing database indexes, and reviewing application code for efficiency.
  
  If the issue persists after taking these steps, it may be beneficial to consult with SAP support or a qualified SAP Basis consultant for further assistance.