How To Fix RT447 - The OS collector (saposcol) version &1 is running


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 447

  • Message text: The OS collector (saposcol) version &1 is running

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  • What causes this issue?

    This message confirms that the SAP operating system collector (SAPOSCOL)
    is running correctly on this host system.
    SAPOSCOL must run regularly on every host for which data is to be
    collected. For information about scheduling SAPOSCOL, see the SAP online
    documentation under standard background jobs.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    No action required.

    System Response

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RT447 - The OS collector (saposcol) version &1 is running ?

    The SAP error message RT447 indicates that the OS collector (saposcol) is already running on the system, and it is typically encountered when you attempt to start a new instance of the saposcol process while another instance is already active.

    Cause:

    The primary cause of this error is that the saposcol process, which is responsible for collecting operating system performance data for SAP, is already running. This can happen if:

    • The saposcol process was not stopped properly.
    • The process is running in the background and you are trying to start it again.
    • There is a misconfiguration or a script that attempts to start saposcol multiple times.

    Solution:

    To resolve the RT447 error, you can follow these steps:

    1. Check if saposcol is running:

      • You can check if the saposcol process is active by using the command:
        ps -ef | grep saposcol
      • This will list any running instances of saposcol.
    2. Stop the existing saposcol process:

      • If you find that saposcol is running and you need to restart it, you can stop it using the command:
        saposcol -stop
      • Alternatively, you can kill the process using:
        kill <PID>
      • Replace <PID> with the actual process ID of saposcol.
    3. Start saposcol again:

      • After ensuring that the previous instance is stopped, you can start saposcol again using:
        saposcol -start
    4. Check logs for issues:

      • If you encounter issues while starting or stopping saposcol, check the logs for any error messages. The logs are typically located in the directory specified in the SAP instance profile.
    5. Review configuration:

      • Ensure that the configuration for saposcol is correct and that there are no scripts or automated processes that might be trying to start saposcol multiple times.

    Related Information:

    • saposcol: This is the SAP Operating System Collector, which collects performance data from the operating system and makes it available to the SAP system.
    • SAP Notes: You can search for relevant SAP Notes in the SAP Support Portal for additional troubleshooting steps or updates related to saposcol.
    • System Monitoring: Regularly monitor the performance of your SAP system and the status of background processes like saposcol to prevent issues.

    By following these steps, you should be able to resolve the RT447 error and ensure that the saposcol process is running correctly.

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