How To Fix RT407 - CCMS monitoring of files: Monitoring context

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 407

• Message text: CCMS monitoring of files: Monitoring context

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE LOGFILEMON_EINF OBJECT DOKU ID TX
This monitoring tree element contains the subtree for a host, on which
log files are monitored. The name of the node has the structure:
<LS>Files_of_<Hostname></>.
INCLUDE LOGFILEMON_INFO OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT407 - CCMS monitoring of files: Monitoring context ?

  The SAP error message RT407 related to CCMS (Computing Center Management System) monitoring of files typically indicates an issue with the monitoring context for a specific file or set of files. This error can arise due to various reasons, including configuration issues, file access problems, or system performance issues.
  Causes:
  
  Configuration Issues: The monitoring context may not be properly configured in the CCMS settings, leading to the inability to monitor specific files.
  File Access Problems: The SAP system may not have the necessary permissions to access the files being monitored, resulting in errors.
  File Not Found: The specified file may not exist in the expected location, causing the monitoring context to fail.
  Performance Issues: If the system is under heavy load, it may not be able to process monitoring requests in a timely manner.
  Network Issues: If the files are located on a network drive, network connectivity issues could prevent access.
  
  Solutions:
  
  Check Configuration: Review the CCMS configuration settings to ensure that the monitoring context is set up correctly. Verify that the file paths and parameters are accurate.
  File Permissions: Ensure that the SAP system has the necessary permissions to access the files. This may involve checking user roles and file system permissions.
  Verify File Existence: Confirm that the files being monitored actually exist in the specified location. If they do not, update the monitoring context to point to the correct files.
  System Performance: Monitor system performance and resource usage. If the system is overloaded, consider optimizing performance or scheduling monitoring tasks during off-peak hours.
  Network Connectivity: If the files are on a network drive, check the network connection and ensure that the drive is accessible from the SAP system.
  
  Related Information:
  
  CCMS Documentation: Refer to SAP documentation on CCMS for detailed information on configuring and troubleshooting monitoring contexts.
  SAP Notes: Check SAP Notes for any known issues or patches related to the RT407 error message.
  System Logs: Review system logs (transaction SM21) for additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.