How To Fix RT355 - Monitoring object is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 355

• Message text: Monitoring object is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT355 - Monitoring object is inactive ?

  The SAP error message RT355, which states "Monitoring object is inactive," typically occurs in the context of SAP Solution Manager or when dealing with monitoring and alerting infrastructure (MAI). This error indicates that the monitoring object you are trying to use is not currently active, which means it cannot perform its intended monitoring functions.
  Cause:
  
  Inactive Monitoring Object: The monitoring object (like a system, service, or component) has been set to inactive status, which prevents it from being monitored.
  Configuration Issues: There may be configuration issues in the monitoring setup that have led to the object being marked as inactive.
  Authorization Issues: The user may not have the necessary authorizations to view or activate the monitoring object.
  System Errors: There could be underlying system errors or inconsistencies in the monitoring setup.
  
  Solution:
  
  
  Activate the Monitoring Object:
  
  Go to the relevant transaction in SAP Solution Manager (e.g., transaction SOLMAN_WORKCENTER).
  Navigate to the monitoring area and locate the inactive monitoring object.
  Activate the monitoring object by selecting it and choosing the appropriate option to activate.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the monitoring object to ensure that all necessary parameters are correctly set.
  Ensure that the monitoring object is properly linked to the relevant systems or services.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and activate the monitoring object.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific monitoring object for any additional steps or troubleshooting tips.
  
  
  
  System Check:
  
  If the issue persists, perform a system check to identify any underlying issues that may be affecting the monitoring infrastructure.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the RT355 error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Solution Manager Documentation: Review the official SAP documentation for Solution Manager to understand the monitoring capabilities and configurations better.
  
  By following these steps, you should be able to resolve the RT355 error and reactivate the monitoring object in your SAP environment.