How To Fix RT339 - Self-monitoring of CCMS monitoring architecture: SAPMSSYT runtime


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 339

  • Message text: Self-monitoring of CCMS monitoring architecture: SAPMSSYT runtime

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  • INCLUDE BC_SAPMSSYT OBJECT DOKU ID TX LANGUAGE EN

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message RT339 - Self-monitoring of CCMS monitoring architecture: SAPMSSYT runtime ?

    The SAP error message RT339 related to the self-monitoring of the CCMS (Computing Center Management System) monitoring architecture indicates that there is an issue with the SAP monitoring system, specifically with the SAP Monitoring System (SAPMSSYT) runtime. This error can arise due to various reasons, including configuration issues, system performance problems, or issues with the monitoring architecture itself.

    Cause

    1. Configuration Issues: Incorrect configuration of the CCMS monitoring architecture can lead to this error. This includes settings related to the monitoring of instances, alerts, or thresholds.
    2. Performance Problems: If the system is under heavy load or if there are performance bottlenecks, the monitoring processes may not function correctly.
    3. Network Issues: Problems with network connectivity between the monitoring components can also trigger this error.
    4. System Updates or Changes: Recent updates or changes to the SAP system or its components may have introduced incompatibilities or misconfigurations.

    Solution

    1. Check Configuration: Review the configuration settings for the CCMS monitoring architecture. Ensure that all parameters are set correctly and that the monitoring instances are properly defined.
    2. Monitor System Performance: Use transaction codes like ST03N or ST06 to analyze system performance. Look for any bottlenecks or resource constraints that may be affecting the monitoring processes.
    3. Review Logs: Check the system logs (transaction SM21) and the CCMS logs for any additional error messages or warnings that could provide more context about the issue.
    4. Network Connectivity: Ensure that there are no network issues affecting the communication between the monitoring components. Check firewall settings and network configurations.
    5. Restart Monitoring Processes: Sometimes, simply restarting the monitoring processes can resolve transient issues. You can do this through transaction SMMS or by restarting the relevant background jobs.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
    7. Consult Documentation: Review the official SAP documentation for CCMS and SAPMSSYT for any specific troubleshooting steps or recommendations.

    Related Information

    • CCMS Overview: The Computing Center Management System (CCMS) is a tool used for monitoring and managing SAP systems. It provides various monitoring capabilities, including performance monitoring, alerting, and system health checks.
    • SAPMSSYT: This is the monitoring runtime component that is responsible for executing monitoring tasks and collecting data for the CCMS.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SMMS (CCMS Monitoring), ST03N (Workload Analysis), and ST06 (Operating System Monitor) for monitoring and troubleshooting.

    If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.

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