How To Fix RT336 - Error when reading performance data

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 336

• Message text: Error when reading performance data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT336 - Error when reading performance data ?

  The SAP error message RT336, which indicates an error when reading performance data, typically arises in the context of performance management or monitoring within SAP systems. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the performance data stored in the database, which can lead to read errors.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can prevent the system from accessing performance data.
  Authorization Issues: The user may not have the necessary authorizations to access the performance data.
  Configuration Errors: Incorrect configuration settings in the performance management module can lead to errors when attempting to read data.
  System Performance: High system load or performance issues can cause timeouts or failures when accessing performance data.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SARA or SDBA to check for inconsistencies in the performance data and perform necessary corrections.
  Database Health Check: Ensure that the database is functioning correctly. Check for any locks, performance issues, or corruption. You may need to consult your database administrator for assistance.
  Review Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the performance data. You can check this using transaction SU53 or PFCG.
  Configuration Review: Review the configuration settings related to performance management. Ensure that all settings are correctly defined and aligned with the system requirements.
  System Monitoring: Monitor system performance and load. If the system is under heavy load, consider optimizing performance or scheduling data reads during off-peak hours.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SM37 (Job Monitoring) to gather more information about the error context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By systematically addressing these areas, you should be able to identify the root cause of the RT336 error and implement an appropriate solution.