How To Fix RT229 - ALE SYSFAIL error: Target\program\client &1, user &2, function &3, TID &4

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 229

• Message text: ALE SYSFAIL error: Target\program\client &1, user &2, function &3, TID &4

What causes this issue?

This message describes the monitoring functions in the Alert Monitor.
Transactional RFC (tRFC, Remote Function Calls) is a function that
transfers data between SAP systems or between an SAP system and an
external component.
Here, you can see the log messages for calls that ended with an
exception in the destination system or destination component. These
calls are kept in the tRFC and are not repeated automatically. To remove
the error, you must solve the problem that caused the execution error.
Calls with SYSFAIL errors can be tRFC calls from ALE or tRFC calls from
other applications. You can also use the ALE monitoring tree to
investigate the ALE SYSFAIL calls. The ALE monitoring tree includes
views of the ALE queue or other entities.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Each SYSFAIL error generates a log message. The log message contains the
information you need to identify the call. You can use the analysis
method or transaction SM58 to display the SYSFAIL calls. The display
gives you more information about this problem. Note: You might not find
log messages for all calls with SYSFAIL errors. The Alert Monitor only
has a limited amount of space for these messages, which means that some
are deleted. For a complete view of all calls with SYSFAIL errors, use
the analysis method for the monitoring tree element 'Number of SYSFAIL
Errors'.
SYSFAIL errors have level red. These errors are programming or
configuration errors which require intervention before they can be
removed.
Once you have solved the problem, you can trigger the processing of the
call manually in transaction SM58 or in the analysis method for tRFC.
Otherwise, you can delete the calls in the LUW and ask the user to
repeat them. Before you delete calls, always display and print their
data, so that the user can reconstruct them.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT229 - ALE SYSFAIL error: Target\program\client &1, user &2, function &3, TID &4 ?

  The SAP error message RT229, which indicates an ALE (Application Link Enabling) system failure, typically arises when there is an issue with the communication between systems in an ALE environment. This error message provides specific details about the target program, client, user, function, and transaction ID (TID) involved in the failure.
  Cause:
  The RT229 error can be caused by several factors, including:
  
  Network Issues: Problems with the network connection between the systems can lead to communication failures.
  Configuration Errors: Incorrect configuration of the ALE settings, such as incorrect partner profiles or logical system definitions.
  Authorization Issues: The user specified in the error message may not have the necessary authorizations to perform the requested action.
  System Load: High system load or performance issues can lead to timeouts or failures in processing ALE messages.
  Program Errors: Bugs or issues in the target program or function module being called can also result in this error.
  
  Solution:
  To resolve the RT229 error, you can take the following steps:
  
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity problems.
  
  
  Review ALE Configuration:
  
  Verify the partner profiles in transaction WE20 to ensure they are correctly set up.
  Check the logical system settings in transaction SALE to ensure they are correctly defined.
  
  
  
  Check User Authorizations: Ensure that the user specified in the error message has the necessary authorizations to execute the function or program. You can use transaction SU53 to analyze authorization failures.
  
  
  Monitor System Performance: Check the system performance and load. Use transaction SM37 to monitor background jobs and see if there are any long-running jobs that might be causing delays.
  
  
  Review Application Logs: Use transaction SLG1 to check application logs for any additional error messages or details that might provide more context about the failure.
  
  
  Debugging: If you have access to the development environment, you can debug the function module or program that is causing the issue to identify any coding errors.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE20: Partner Profiles
  SALE: Logical System Configuration
  SU53: Authorization Check
  SM37: Job Monitoring
  SLG1: Application Log
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on ALE and related configurations.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  By following these steps, you should be able to diagnose and resolve the RT229 ALE SYSFAIL error in your SAP environment.