How To Fix RT217 - Number of dialog work processes

RT217 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 217

• Message text: Number of dialog work processes

What causes this issue?

Technical Constraints:
There must be at least two dialog work processes on every server.
You can set the number of these work processes using the system
parameter <ZH>rdisp/wp_no_dia</>.
For further information about this topic, see SAP Note 39412 (How many
work processes to configure).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT217 - Number of dialog work processes ?

  The SAP error message RT217 indicates that the number of dialog work processes configured in the SAP system is insufficient to handle the current workload. This can lead to performance issues, such as slow response times or users being unable to log in.
  
  Cause:
  
  High User Load: An increase in the number of concurrent users or transactions can exceed the capacity of the configured dialog work processes.
  Configuration Settings: The number of dialog work processes may have been set too low during system configuration.
  Long-Running Transactions: If there are transactions that take a long time to complete, they can occupy dialog work processes for extended periods, leading to a backlog.
  System Performance Issues: Other performance bottlenecks in the system (e.g., database performance, network issues) can exacerbate the problem.
  
  
  Solution:
  
  
  Increase Dialog Work Processes:
  
  Go to the SAP system profile parameters and increase the number of dialog work processes. This can be done in the instance profile (transaction RZ10).
  Look