How To Fix RT211 - Availability of background work processes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 211

  • Message text: Availability of background work processes

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  • What is the cause and solution for SAP error message RT211 - Availability of background work processes ?

    The SAP error message RT211 pertains to the availability of background work processes in an SAP system. This error typically indicates that there are not enough background work processes available to handle the scheduled jobs, which can lead to delays or failures in job execution.

    Cause:

    1. Insufficient Background Work Processes: The system may not have enough background work processes configured to handle the volume of scheduled jobs.
    2. High Job Load: There may be a high number of background jobs running simultaneously, consuming all available work processes.
    3. Configuration Issues: The configuration settings for background processing may not be optimized for the current workload.
    4. System Performance Issues: Performance bottlenecks in the system can lead to delays in job processing, causing the work processes to be tied up longer than expected.
    5. Long-Running Jobs: Some jobs may be taking longer to complete than anticipated, which can block other jobs from starting.

    Solution:

    1. Increase Background Work Processes:

      • Go to transaction RZ10 to adjust the instance profile settings.
      • Look for the parameter rdisp/wp_no_btc and increase its value to allow more background work processes.
      • After making changes, restart the SAP instance for the changes to take effect.
    2. Monitor and Optimize Jobs:

      • Use transaction SM37 to monitor background jobs and identify any long-running or failed jobs.
      • Analyze job logs to determine if there are specific jobs that are causing issues and optimize them if necessary.
    3. Schedule Jobs Wisely:

      • Stagger job scheduling to avoid peak loads. Use the job scheduling options to spread out the execution times of jobs.
      • Consider using job variants to manage job execution more effectively.
    4. Check System Performance:

      • Use transaction ST03N to analyze system performance and identify any bottlenecks.
      • Check for resource utilization (CPU, memory, I/O) and address any performance issues.
    5. Review Configuration:

      • Ensure that the background processing configuration is aligned with the current business needs and workload.
      • Consult with your SAP Basis team to review and adjust the configuration as necessary.

    Related Information:

    • Transaction Codes:

      • SM37: Monitor Background Jobs
      • RZ10: Profile Parameter Maintenance
      • ST03N: Workload Analysis
      • SM66: Global Work Process Overview
    • SAP Notes: Check for relevant SAP Notes that may provide additional insights or solutions related to background processing issues.

    • Documentation: Refer to the SAP Help Portal for detailed documentation on background processing and performance tuning.

    By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the RT211 error and improve the availability of background work processes in your SAP system.

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