How To Fix RT162 - &1 &3 > &2 &3 Spool work process load exceeds threshold

RT162 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 162

• Message text: &1 &3 > &2 &3 Spool work process load exceeds threshold

What causes this issue?

The spool service of the displayed server is overloaded.

System Response

How to fix this error?

If the server is continually overloaded, we recommend that you raise the
throughput by reconfiguring the SAP system:
Increase the number of Spool Work Processes for this instance
Distribute the requests to several spool servers
Improve the distribution of output devices to spool servers
Increase the number of spool servers
INCLUDE BC_SPOOL_MOREINFO OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT162 - &1 &3 > &2 &3 Spool work process load exceeds threshold ?

  The SAP error message RT162 indicates that the load on the spool work process has exceeded a predefined threshold. This can lead to performance issues in the SAP system, particularly in the generation and management of spool requests (such as print jobs).
  
  Cause:
  
  High Volume of Spool Requests: A sudden increase in the number of spool requests can overwhelm the spool work processes.
  Long-Running Spool Jobs: If there are jobs that take a long time to process, they can block other jobs from being executed.
  
  Configuration Issues: The threshold settings for spool work processes may be set too low for the current workload.
  Resource Limitations: Insufficient system resources (CPU, memory) can lead to performance bottlenecks.
  Inefficient Spool Management: Poorly managed spool requests, such as not deleting old or unnecessary spool files, can contribute to the issue.
  
  
  Solution:
  
  Monitor Spool Requests: Use transaction codes like SP01 to monitor and analyze the spool requests. Identify any long-running or stuck jobs.
  Adjust