How To Fix RT162 - &1 &3 > &2 &3 Spool work process load exceeds threshold

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 162

• Message text: &1 &3 > &2 &3 Spool work process load exceeds threshold

What causes this issue?

The spool service of the displayed server is overloaded.

System Response

How to fix this error?

If the server is continually overloaded, we recommend that you raise the
throughput by reconfiguring the SAP system:
Increase the number of Spool Work Processes for this instance
Distribute the requests to several spool servers
Improve the distribution of output devices to spool servers
Increase the number of spool servers
INCLUDE BC_SPOOL_MOREINFO OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT162 - &1 &3 > &2 &3 Spool work process load exceeds threshold ?

  The SAP error message RT162 indicates that the load on the spool work process has exceeded a predefined threshold. This can lead to performance issues in the SAP system, particularly in the generation and management of spool requests (such as print jobs).
  Cause:
  
  High Volume of Spool Requests: A sudden increase in the number of spool requests can overwhelm the spool work processes.
  Long-Running Spool Jobs: If there are jobs that take a long time to process, they can block other jobs from being executed.
  Configuration Issues: The threshold settings for spool work processes may be set too low for the current workload.
  Resource Limitations: Insufficient system resources (CPU, memory) can lead to performance bottlenecks.
  Inefficient Spool Management: Poorly managed spool requests, such as not deleting old or unnecessary spool files, can contribute to the issue.
  
  Solution:
  
  Monitor Spool Requests: Use transaction codes like SP01 to monitor and analyze the spool requests. Identify any long-running or stuck jobs.
  Adjust Threshold Settings: If the workload has increased, consider adjusting the threshold settings for the spool work processes in the SAP system configuration.
  
  This can be done in the SAP profile parameters (e.g., rspo/num_wp for the number of spool work processes).
  
  
  Optimize Spool Jobs: Review and optimize the jobs that generate spool requests. Ensure that they are efficient and not generating unnecessary output.
  Increase Resources: If the system is consistently under heavy load, consider increasing the hardware resources (CPU, memory) allocated to the SAP system.
  Regular Maintenance: Implement regular maintenance tasks to delete old spool requests and manage spool files effectively.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as performance improvements may be included in newer versions.
  
  Related Information:
  
  Transaction Codes: 
  
  SP01: To view and manage spool requests.
  SP02: To view the status of spool requests.
  SPAD: To manage output devices and spool settings.
  
  
  SAP Notes: Check SAP Notes related to spool processing for any known issues or recommended configurations.
  Performance Monitoring: Use transaction ST03N to analyze workload and performance metrics to identify bottlenecks in the system.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the RT162 error and improve the performance of the spool work processes in your SAP system.