How To Fix RT112 - Tool starter cannot start any tools as user/dispatcher name missing

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 112

• Message text: Tool starter cannot start any tools as user/dispatcher name missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT112 - Tool starter cannot start any tools as user/dispatcher name missing ?

  The SAP error message RT112 indicates that the tool starter is unable to start any tools because the user or dispatcher name is missing. This error typically occurs in the context of SAP's background processing or when trying to execute certain tools or transactions that require a user context.
  Cause:
  
  Missing User/Dispatcher Name: The most common cause of this error is that the system is unable to identify the user or dispatcher name required to start the tool. This can happen if the configuration is incorrect or if the user context is not properly set up.
  Configuration Issues: There may be issues in the configuration of the tool starter or the background processing settings in the SAP system.
  Authorization Issues: The user attempting to start the tool may not have the necessary authorizations or roles assigned to execute the tool.
  
  Solution:
  
  
  Check User Configuration:
  
  Ensure that the user or dispatcher name is correctly configured in the system. You can check this in the transaction code SU01 (User Maintenance) to verify the user details.
  Make sure that the user has the necessary roles and authorizations to execute the tools.
  
  
  
  Review Background Job Configuration:
  
  If the error occurs during background job processing, check the configuration of the background job in transaction SM37 (Job Monitoring) to ensure that the job is set up correctly.
  Verify that the job has a valid user assigned to it.
  
  
  
  Check Tool Starter Configuration:
  
  Review the configuration settings for the tool starter. This can typically be found in the relevant configuration transactions or in the system settings.
  Ensure that all required parameters are set correctly, including the user or dispatcher name.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SM21 (System Log) to view the logs.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SM37: Job Monitoring
  SM21: System Log
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on background processing and tool configuration.
  SAP Community: You can also check the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the RT112 error in your SAP system.