How To Fix RT072 - System log log attribute: background processing

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 072

• Message text: System log log attribute: background processing

What causes this issue?

INCLUDE BC_SYSLOG_INFO OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message RT072 - System log log attribute: background processing ?

  The SAP error message RT072, which relates to "System log log attribute: background processing," typically indicates an issue with background job processing in the SAP system. This error can arise due to various reasons, including configuration issues, resource limitations, or problems with the job itself.
  Causes:
  
  Job Configuration Issues: The background job may not be configured correctly, leading to errors during execution.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can cause background jobs to fail.
  Authorization Issues: The user executing the background job may not have the necessary authorizations.
  System Errors: There may be underlying system errors or inconsistencies that affect background processing.
  Database Issues: Problems with the database, such as locks or connectivity issues, can also lead to this error.
  
  Solutions:
  
  Check Job Configuration: Review the configuration of the background job in transaction SM37. Ensure that all parameters are set correctly.
  Monitor System Resources: Use transaction ST02 (Tune Summary) and ST06 (Operating System Monitor) to check for resource bottlenecks. If resources are low, consider optimizing or increasing them.
  Review Authorizations: Ensure that the user executing the job has the necessary authorizations. You can check this in transaction SU53 or by reviewing the user's roles.
  Analyze System Logs: Use transaction SM21 to check the system logs for any related errors or warnings that could provide more context about the issue.
  Check Job Logs: Review the job logs in transaction SM37 for any specific error messages that can help identify the root cause.
  Database Health Check: Ensure that the database is functioning correctly. Check for locks or other issues that might affect job execution.
  Restart the Job: If the issue seems transient, try restarting the background job after addressing any identified issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM21: System Log
  ST22: Dump Analysis
  ST02: Tune Summary
  ST06: Operating System Monitor
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to background processing or the RT072 error.
  Documentation: Review SAP documentation for background processing to ensure best practices are being followed.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.