How To Fix RT032 - Unable to determine operating system data (error code: &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 032

• Message text: Unable to determine operating system data (error code: &1)

What causes this issue?

Data on this host server could not be collected. The most likely cause
of this problem is that the SAP operating system collection method
(SAPOSCOL) is not running correctly on this host system.
SAPOSCOL must run regularly on each host for which data is to be
collected. For information on scheduling SAPOSCOL, see <LS> Standard
Background Jobs</> in the SAP online documentation.

System Response

No operating system data can be collected until SAPOSCOL is able to run
correctly.

How to fix this error?

Use Transaction SM37 to check that SAPOSCOL is correctly scheduled to
run on this host system. You can also start SAPOSCOL with the -S option
at the operating system command prompt on this system to display status
information on SAPOSCOL.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT032 - Unable to determine operating system data (error code: &1) ?

  The SAP error message RT032 "Unable to determine operating system data (error code: &1)" typically indicates that the SAP system is having trouble retrieving or identifying the operating system information it needs to function properly. This can occur for various reasons, including configuration issues, missing components, or problems with the underlying operating system.
  Causes:
  
  Missing or Incorrect Configuration: The SAP system may not be properly configured to access the operating system data.
  Operating System Compatibility: The version of the operating system may not be compatible with the version of SAP you are using.
  Permissions Issues: The user under which the SAP system is running may not have the necessary permissions to access the operating system data.
  Corrupted Installation: There may be issues with the SAP installation itself, leading to missing or corrupted files.
  Network Issues: If the SAP system is trying to access operating system data over a network, there may be connectivity issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP system to ensure they are correct. This includes checking the instance profile and parameters related to the operating system.
  Verify Compatibility: Ensure that the operating system version is compatible with the SAP version you are using. Refer to the SAP Product Availability Matrix for compatibility information.
  Permissions: Check the permissions of the user account under which the SAP system is running. Ensure it has the necessary rights to access the operating system data.
  Reinstall or Repair SAP: If you suspect that the installation is corrupted, consider reinstalling or repairing the SAP system.
  Check Logs: Review the SAP system logs (such as dev_w0, dev_rfc, etc.) for more detailed error messages that can provide additional context about the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the error code.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for your specific version to understand the system requirements and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.