How To Fix RSZA104 - The Ad-hoc Query Designer does not support Netscape 4.7

SAP Error Message - Details

• Message type: E = Error

• Message class: RSZA - WebQueryDesigner

• Message number: 104

• Message text: The Ad-hoc Query Designer does not support Netscape 4.7

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSZA104 - The Ad-hoc Query Designer does not support Netscape 4.7 ?

  The SAP error message RSZA104 indicates that the Ad-hoc Query Designer does not support Netscape 4.7. This error typically arises when users attempt to access the Ad-hoc Query Designer using an outdated web browser that is not compatible with the SAP system.
  Cause:
  
  Outdated Browser: The primary cause of this error is the use of Netscape 4.7, which is an old web browser that lacks the necessary features and standards support required by modern web applications, including SAP's Ad-hoc Query Designer.
  
  Solution:
  
  
  Upgrade Your Browser: The most straightforward solution is to switch to a more modern web browser that is supported by SAP. Recommended browsers include:
  
  Google Chrome
  Mozilla Firefox
  Microsoft Edge
  Safari (for macOS)
  
  
  
  Check Browser Compatibility: Ensure that the browser you choose is compatible with the version of SAP you are using. You can refer to SAP's official documentation or support resources for a list of supported browsers.
  
  
  Clear Cache and Cookies: After switching to a supported browser, clear the cache and cookies to avoid any residual issues from the previous browser.
  
  
  Update Browser Settings: Make sure that JavaScript is enabled and that any necessary plugins or settings required by SAP are configured correctly.
  
  
  Consult SAP Notes: If the problem persists, check for any relevant SAP Notes or updates that may address compatibility issues or provide additional guidance.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation on the Ad-hoc Query Designer and browser compatibility.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Administrator: If you are part of an organization, consult your system administrator or IT department for assistance in upgrading or configuring your browser for SAP access.
  
  By following these steps, you should be able to resolve the RSZA104 error and successfully use the Ad-hoc Query Designer in SAP.