How To Fix RSWADBACKEND008 - Portal system failure: &1&2&3&4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSWADBACKEND - Message for Backend Web-Designtime Operation

  • Message number: 008

  • Message text: Portal system failure: &1&2&3&4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSWADBACKEND008 - Portal system failure: &1&2&3&4 ?

    The SAP error message RSWADBACKEND008, which indicates a "Portal system failure," typically arises in the context of SAP systems that are integrated with SAP NetWeaver Portal or other backend systems. The message includes placeholders (&1, &2, &3, &4) that provide specific details about the nature of the failure.

    Causes:

    1. Backend System Issues: The backend system (like an SAP ERP or S/4HANA system) may be down or experiencing issues, leading to communication failures.
    2. Network Problems: There could be network connectivity issues between the portal and the backend system.
    3. Configuration Errors: Incorrect configuration settings in the portal or backend system can lead to failures in communication.
    4. Authorization Issues: The user or service account may not have the necessary authorizations to access the backend system.
    5. Service Unavailability: The specific service or function module that the portal is trying to call may not be available or may have been deactivated.

    Solutions:

    1. Check Backend System Status: Ensure that the backend system is up and running. You can do this by logging into the backend system directly.
    2. Network Connectivity: Verify that there are no network issues between the portal and the backend system. You can use tools like ping or traceroute to check connectivity.
    3. Review Configuration: Check the configuration settings in both the portal and the backend system. Ensure that the system aliases, RFC destinations, and other relevant settings are correctly configured.
    4. Authorization Check: Ensure that the user or service account being used has the necessary authorizations to access the backend system. You may need to check roles and authorizations in the backend system.
    5. Service Availability: Check if the specific service or function module is active and available in the backend system. You can do this by using transaction codes like SE80 or SE37 in the backend system.
    6. Logs and Traces: Review the logs and traces in both the portal and backend systems for more detailed error messages that can provide additional context about the failure.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for both the portal and the backend system to ensure that all integration points are correctly configured.
    • Community Forums: Consider searching or posting in SAP community forums or SAP Community Network (SCN) for insights from other users who may have encountered similar issues.

    If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.

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