How To Fix RSTT0410 - Cannot deserialize hierarchy &1 for characteristic &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 410

• Message text: Cannot deserialize hierarchy &1 for characteristic &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0410 - Cannot deserialize hierarchy &1 for characteristic &2 ?

  The SAP error message RSTT0410, which states "Cannot deserialize hierarchy &1 for characteristic &2," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with the hierarchy data associated with a characteristic in a query or report.
  Cause:
  
  Missing Hierarchy: The hierarchy specified in the error message may not exist in the system or may have been deleted.
  Inconsistent Data: There may be inconsistencies in the data model, such as changes in the hierarchy structure that have not been properly updated in the reporting layer.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Transport Issues: If the hierarchy was transported from one system to another, there may have been issues during the transport process that led to incomplete or corrupted data.
  Data Model Changes: Changes in the underlying data model or characteristic settings may lead to deserialization issues.
  
  Solution:
  
  Check Hierarchy Existence: Verify that the hierarchy specified in the error message exists in the system. You can do this by navigating to the relevant characteristic in the SAP BW modeling tools.
  Rebuild Hierarchy: If the hierarchy is missing or corrupted, consider rebuilding it. This can be done through the SAP BW modeling tools.
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the hierarchy. This can be checked in the user roles and authorizations.
  Transport Validation: If the hierarchy was recently transported, validate the transport logs to ensure that all objects were transported correctly. If necessary, re-transport the hierarchy.
  Data Consistency Check: Run consistency checks on the data model to identify and resolve any inconsistencies. This can often be done through transaction codes like RSA1 (Data Warehousing Workbench).
  Update Queries: If the hierarchy has changed, ensure that any queries or reports that reference the hierarchy are updated accordingly.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like RSA1 (Data Warehousing Workbench) to manage hierarchies and characteristics.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for detailed information on managing hierarchies and characteristics in BW/BI.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation, as they may have access to more detailed logs and system settings.