How To Fix RSTT0370 - Test request with ID '&1' is already being edited by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 370

• Message text: Test request with ID '&1' is already being edited by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0370 - Test request with ID '&1' is already being edited by user &2 ?

  The SAP error message RSTT0370 indicates that a test request with a specific ID is currently being edited by another user. This typically occurs in the context of the SAP Test Management or Quality Assurance processes, where multiple users may be trying to access or modify the same test request simultaneously.
  Cause:
  
  Concurrent Access: Another user has opened the test request for editing, and the system prevents multiple users from editing the same request to avoid conflicts and data inconsistency.
  Session Timeout: If a user has left a session open for an extended period, the system may still consider that session active, leading to this error when another user tries to access the same request.
  Locking Mechanism: SAP uses a locking mechanism to ensure data integrity. When a user opens a test request, it gets locked for editing by that user.
  
  Solution:
  
  Wait for Release: The simplest solution is to wait until the other user has finished editing the test request. Once they save and exit, you should be able to access it.
  Contact the User: If you know who the other user is, you can contact them to see if they can finish their work or release the lock.
  Check for Active Sessions: If you suspect that a session is still active due to a timeout, you can check the active sessions in the SAP system (using transaction code SM04 or AL08) and see if the user is still logged in.
  Force Logout: If necessary and if you have the appropriate permissions, you can force the other user to log out of their session, which will release the lock on the test request. This should be done with caution and preferably after consulting with the user.
  Use a Different Test Request: If the test request is not critical, consider using a different test request or creating a copy of the existing one for your edits.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SM04 (User Overview), and AL08 (Global User Overview) for managing user sessions.
  SAP Notes: Check SAP Notes for any known issues or updates related to test request handling and locking mechanisms.
  User Training: Ensure that users are trained on how to properly open and close test requests to minimize the chances of encountering this error.
  
  By following these steps, you should be able to resolve the RSTT0370 error and continue with your work in SAP.