How To Fix RSTT0362 - Test request with ID '&1' is being edited by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 362

• Message text: Test request with ID '&1' is being edited by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0362 - Test request with ID '&1' is being edited by user &2 ?

  The SAP error message RSTT0362 indicates that a test request with a specific ID is currently being edited by another user. This typically occurs in the context of the SAP Test Management or Quality Assurance processes, where multiple users may be working on test cases or test requests simultaneously.
  Cause:
  
  Concurrent Editing: Another user has opened the test request for editing, which locks the request for other users to prevent conflicting changes.
  Session Timeout: If a user has left the test request open for an extended period, it may still be locked, causing this error for others trying to access it.
  System Locking Mechanism: SAP uses a locking mechanism to ensure data integrity, and this error is a result of that mechanism being triggered.
  
  Solution:
  
  Wait for Release: The simplest solution is to wait until the other user has finished editing the test request. Once they save and exit, you should be able to access it.
  Contact the User: If you know who the user is, you can reach out to them and ask them to finish their work or release the lock.
  Check for Stale Sessions: If you suspect that the lock is due to a stale session (e.g., a user who has logged out but the session is still active), you may need to contact your SAP Basis team to release the lock manually.
  Use Transaction SM12: If you have the necessary permissions, you can check the lock entries in transaction SM12. You can identify the lock and, if appropriate, delete it. However, this should be done with caution and ideally with the knowledge of the user who holds the lock.
  Review User Permissions: Ensure that users have the appropriate permissions to edit test requests, as sometimes permission issues can lead to confusion regarding locks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE80: Object Navigator
  SM12: Display and Delete Locks
  ST22: Dump Analysis (to check for any related issues)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to test request handling.
  Documentation: Review SAP documentation on Test Management for best practices on handling test requests and managing user access.
  
  If the issue persists or if you frequently encounter this error, it may be beneficial to review your organization's processes for managing test requests and consider implementing guidelines to minimize concurrent editing conflicts.