How To Fix RSTT0060 - User does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 060

• Message text: User does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0060 - User does not exist ?

  The SAP error message RSTT0060, which states "User does not exist," typically occurs when a user attempts to access a transaction or function in SAP, but the system cannot find the user ID in its database. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  User ID Not Created: The user ID may not have been created in the SAP system.
  User ID Deactivated: The user ID exists but has been deactivated or locked.
  Incorrect User ID: The user may have entered the wrong user ID or there may be a typo.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction.
  Client-Specific Issues: The user ID may exist in a different client but not in the current client you are logged into.
  
  Solutions:
  
  
  Check User ID:
  
  Verify that the user ID is correct. Ensure there are no typos or incorrect characters.
  
  
  
  Create User ID:
  
  If the user ID does not exist, you can create it using transaction code SU01 (User Maintenance). Ensure you have the necessary authorizations to create users.
  
  
  
  Reactivate User ID:
  
  If the user ID is deactivated, you can reactivate it using transaction code SU01. Check the status of the user and make sure it is active.
  
  
  
  Check Authorizations:
  
  Use transaction code SU53 to check for authorization issues after the error occurs. This will show you what authorizations are missing.
  
  
  
  Client Check:
  
  Ensure that you are logged into the correct client. User IDs are client-specific, so if you are in a different client, you may not see the user.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can check the user master records and system logs for more information.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  SU10: Mass User Maintenance
  
  
  User Management: Understanding how user management works in SAP is crucial. Familiarize yourself with roles, profiles, and authorizations.
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  By following these steps, you should be able to identify and resolve the issue related to the RSTT0060 error message.