How To Fix RSTT0036 - Unexpected answer

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 036

• Message text: Unexpected answer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0036 - Unexpected answer ?

  The SAP error message RSTT0036 "Unexpected answer" typically occurs in the context of the SAP system's transport management or during the execution of certain transactions. This error can arise due to various reasons, including issues with the transport layer, inconsistencies in the system, or problems with the communication between different SAP components.
  Causes:
  
  Transport Layer Issues: Problems with the transport layer configuration or inconsistencies in the transport directory can lead to this error.
  Network Issues: Communication problems between the SAP system and the transport directory or between different SAP systems can trigger this error.
  System Configuration: Incorrect configuration settings in the SAP system can lead to unexpected responses during transport operations.
  Version Mismatch: If there are version mismatches between different components of the SAP system, it may lead to unexpected behavior.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also result in unexpected answers.
  
  Solutions:
  
  Check Transport Configuration: Verify the transport configuration settings in the Transport Management System (TMS). Ensure that the transport routes and layers are correctly set up.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Network Connectivity: Ensure that there are no network issues affecting communication between the SAP systems involved in the transport process.
  System Consistency: Run consistency checks on the transport directory and the transport management system to identify and resolve any inconsistencies.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the actions that triggered the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Applying the recommended corrections or updates may resolve the issue.
  Restart Services: In some cases, restarting the transport services or the SAP system may help clear temporary issues.
  
  Related Information:
  
  SAP Support Portal: For the latest updates, patches, and notes related to this error, you can visit the SAP Support Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for Transport Management System (TMS) for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.