How To Fix RSTRAN_DB013 - Near-line provider '&1' is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSTRAN_DB - message for RSTRAN_DB

  • Message number: 013

  • Message text: Near-line provider '&1' is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSTRAN_DB013 - Near-line provider '&1' is not supported ?

    The SAP error message RSTRAN_DB013 indicates that the near-line storage (NLS) provider specified in the system is not supported. This error typically arises when there is an issue with the configuration of the near-line storage or when the system is trying to access a provider that is not correctly set up or is incompatible.

    Causes:

    1. Incorrect Configuration: The near-line storage provider may not be configured correctly in the SAP system.
    2. Unsupported Provider: The specified near-line storage provider may not be supported by the version of SAP you are using.
    3. Missing Components: Required components or add-ons for the near-line storage provider may not be installed or activated.
    4. Authorization Issues: The user may not have the necessary authorizations to access the near-line storage provider.
    5. System Compatibility: The near-line storage provider may not be compatible with the current database or SAP version.

    Solutions:

    1. Check Configuration:

      • Go to the transaction code SAP HANA Studio or DBACOCKPIT and verify the configuration of the near-line storage provider.
      • Ensure that the provider is correctly set up and that all necessary parameters are configured.
    2. Verify Provider Support:

      • Check the SAP documentation or release notes to confirm that the near-line storage provider you are using is supported in your version of SAP.
    3. Install Missing Components:

      • If the required components for the near-line storage provider are missing, install them. This may involve downloading and installing additional software or patches.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the near-line storage provider. You may need to consult with your SAP security team to verify and adjust user roles.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • SAP Documentation: Review the official SAP documentation for near-line storage to understand the requirements and configurations.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Logs: Check system logs (transaction codes like SLG1) for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to diagnose and resolve the RSTRAN_DB013 error in your SAP system.

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