How To Fix RSTIME010 - InfoProvider &1 does not exist or is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTIME -

• Message number: 010

• Message text: InfoProvider &1 does not exist or is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSTIME010 - InfoProvider &1 does not exist or is not active ?

  The SAP error message RSTIME010 indicates that the specified InfoProvider (e.g., a DataStore Object, InfoCube, or MultiProvider) does not exist or is not active in the SAP BW (Business Warehouse) system. This error typically occurs during data extraction, reporting, or when trying to access data from the InfoProvider.
  Causes:
  
  Non-Existent InfoProvider: The InfoProvider specified in the query or data extraction does not exist in the system.
  Inactive InfoProvider: The InfoProvider exists but is not active. This can happen if it has been deactivated or if it has not been properly activated after creation or modification.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoProvider.
  Transport Issues: If the InfoProvider was recently transported from another system, it may not have been activated in the target system.
  Incorrect Query Definition: The query or report may be incorrectly defined, pointing to an incorrect or outdated InfoProvider.
  
  Solutions:
  
  
  Check InfoProvider Existence:
  
  Go to the SAP BW modeling tools (e.g., RSA1) and verify if the InfoProvider exists.
  If it does not exist, you may need to create it or correct the query/report to point to a valid InfoProvider.
  
  
  
  Activate the InfoProvider:
  
  If the InfoProvider exists but is inactive, activate it. In RSA1, navigate to the InfoProvider, right-click, and select "Activate".
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the InfoProvider. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Review Transport Requests:
  
  If the InfoProvider was recently transported, ensure that all necessary transport requests have been imported and activated in the target system.
  
  
  
  Correct Query Definition:
  
  If the error occurs in a query, check the query definition in the Query Designer (transaction RSRT) to ensure it points to the correct and active InfoProvider.
  
  
  
  Check for System Issues:
  
  Sometimes, system issues or inconsistencies can cause this error. Running a consistency check or reloading the InfoProvider may help.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RSA1: Data Warehousing Workbench
  RSRT: Query Monitor
  SE11: Data Dictionary (to check table definitions)
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for more details on InfoProviders and troubleshooting steps.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the RSTIME010 error.
  
  
  By following these steps, you should be able to identify the cause of the RSTIME010 error and implement the appropriate solution.