How To Fix RSTCT035 - Checking for IGS...

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTCT - Messages of package RSTCT

• Message number: 035

• Message text: Checking for IGS...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTCT035 - Checking for IGS... ?

  The SAP error message RSTCT035 typically relates to issues with the Internet Graphics Service (IGS) in SAP. This error can occur when there are problems with the configuration or availability of the IGS, which is responsible for rendering graphics in SAP applications.
  Cause:
  
  IGS Not Running: The Internet Graphics Service may not be running on the server.
  Configuration Issues: There may be misconfigurations in the IGS settings or the related SAP system settings.
  Network Issues: There could be network connectivity problems preventing access to the IGS.
  Authorization Issues: The user may not have the necessary authorizations to access the IGS.
  Resource Limitations: The server may be experiencing resource limitations (CPU, memory) that affect the IGS.
  
  Solution:
  
  Check IGS Status: Ensure that the Internet Graphics Service is running. You can check this in the SAP system by navigating to transaction SMICM and looking for the IGS status.
  Restart IGS: If the IGS is not running, you may need to start or restart it. This can often resolve temporary issues.
  Review Configuration: Check the configuration settings for the IGS in transaction RZ10 or RZ11 to ensure they are correct.
  Check Authorizations: Verify that the user has the necessary authorizations to access the IGS. This can be done by checking the user roles and profiles.
  Network Connectivity: Ensure that there are no network issues preventing access to the IGS. You can test connectivity using tools like ping or telnet.
  Monitor System Resources: Use transaction SM50 or SM66 to monitor system resources and ensure that the server is not overloaded.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or patches related to the IGS and this specific error message.
  Documentation: Review the official SAP documentation for IGS to understand its configuration and troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.