How To Fix RSTCO_ACT124 - &4: DBMS User &1 not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSTCO_ACT - Activation of technical content

  • Message number: 124

  • Message text: &4: DBMS User &1 not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSTCO_ACT124 - &4: DBMS User &1 not available ?

    The SAP error message RSTCO_ACT124 &4: "DBMS User &1 not available" typically indicates that the database management system (DBMS) user specified in the SAP system configuration is not available or cannot be authenticated. This can occur for various reasons, including incorrect configuration settings, user account issues, or connectivity problems.

    Causes:

    1. Incorrect DBMS User Credentials: The username or password for the DBMS user may be incorrect.
    2. User Account Issues: The DBMS user account may be locked, expired, or not created in the database.
    3. Database Connectivity Issues: There may be network issues preventing the SAP system from connecting to the database.
    4. Configuration Errors: The configuration settings in the SAP system for the database connection may be incorrect.
    5. Database Instance Not Running: The database instance may not be running or may have crashed.

    Solutions:

    1. Verify DBMS User Credentials:

      • Check the username and password configured in the SAP system for the DBMS user.
      • Ensure that the credentials are correct and that they match what is set up in the database.
    2. Check User Account Status:

      • Log into the database using a database management tool and check the status of the DBMS user.
      • Ensure that the user is not locked or expired. If it is, unlock or reset the password as necessary.
    3. Test Database Connectivity:

      • Use a database client to test the connection to the database using the same credentials.
      • Ensure that the network connection between the SAP application server and the database server is functioning properly.
    4. Review SAP Configuration:

      • Check the database connection settings in the SAP system (e.g., using transaction DBACOCKPIT or RZ10 for profile parameters).
      • Ensure that the database type, host, port, and service name are correctly configured.
    5. Check Database Instance:

      • Ensure that the database instance is up and running. If it is down, restart the database service.
    6. Consult Logs:

      • Review the SAP application logs and database logs for any additional error messages that may provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
    • Documentation: Refer to the official SAP documentation for your specific database type (e.g., Oracle, SQL Server, HANA) for configuration guidelines.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to diagnose and resolve the issue related to the RSTCO_ACT124 error message.

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