How To Fix RSSEM021 - System failure when calling destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSSEM - Messages for SEM

• Message number: 021

• Message text: System failure when calling destination &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSSEM021 - System failure when calling destination &1 ?

  The SAP error message RSSEM021, which indicates a "System failure when calling destination &1," typically occurs in the context of SAP's background processing or when trying to access a remote system or service. This error can arise due to various reasons, including configuration issues, network problems, or system resource limitations.
  Causes:
  
  Destination Configuration Issues: The destination specified in the error message may not be correctly configured in the SAP system (transaction code SM59).
  Network Problems: There may be network connectivity issues between the SAP system and the target destination.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the destination.
  System Resource Limitations: The SAP system may be experiencing resource constraints (e.g., memory, CPU) that prevent it from processing the request.
  RFC Errors: If the destination is an RFC (Remote Function Call) destination, there may be issues with the RFC connection itself.
  Service Unavailability: The service or system you are trying to reach may be down or unavailable.
  
  Solutions:
  
  
  Check Destination Configuration:
  
  Go to transaction SM59 and verify the configuration of the destination mentioned in the error message.
  Ensure that the connection type (e.g., TCP/IP, HTTP) is correctly set up and that the target host and service are reachable.
  
  
  
  Test the Connection:
  
  In SM59, use the "Connection Test" feature to check if the destination is reachable and functioning correctly.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the destination.
  
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to check the network connectivity between the SAP system and the destination.
  Ensure that firewalls or network policies are not blocking the connection.
  
  
  
  Monitor System Resources:
  
  Check the SAP system's performance and resource usage. Use transaction SM50 or SM66 to monitor active processes and system load.
  If resource constraints are identified, consider optimizing the system or increasing resources.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM21: System Log
  SLG1: Application Log
  SM50/SM66: Process Overview
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the RSSEM021 error.
  
  By following these steps, you should be able to diagnose and resolve the RSSEM021 error in your SAP system.