How To Fix RSSDA002 - InfoProvider &1 not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: RSSDA - BW HANA Smart Data Access

• Message number: 002

• Message text: InfoProvider &1 not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSSDA002 - InfoProvider &1 not supported ?

  The SAP error message RSSDA002, which states "InfoProvider &1 not supported," typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there is an issue with the InfoProvider being accessed. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Unsupported InfoProvider Type: The InfoProvider you are trying to access may not be supported in the context you are using it (e.g., certain types of InfoProviders may not be compatible with specific queries or reporting tools).
  
  
  Missing or Inactive InfoProvider: The InfoProvider might not be activated or could be missing from the system. This can happen if the InfoProvider was deleted or not properly transported from a development environment.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the InfoProvider, leading to the system not recognizing it as supported.
  
  
  Technical Issues: There could be technical issues with the InfoProvider, such as inconsistencies in the data model or problems with the underlying database.
  
  
  Version Compatibility: If you are using a newer version of SAP BW or BW/4HANA, some older InfoProviders may not be compatible.
  
  
  Solutions:
  
  
  Check InfoProvider Type: Verify that the InfoProvider you are trying to access is supported in the context you are using it. Consult the SAP documentation for the specific version you are using.
  
  
  Activate the InfoProvider: If the InfoProvider is inactive, activate it in the Data Warehousing Workbench (transaction RSA1). Ensure that all necessary objects are also activated.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the InfoProvider. You may need to work with your security team to verify and adjust user roles.
  
  
  Review Technical Settings: Check the technical settings of the InfoProvider for any inconsistencies. You can do this in the Data Warehousing Workbench.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Recreate the InfoProvider: If the InfoProvider is corrupted or missing, you may need to recreate it or restore it from a backup.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve compatibility issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on InfoProviders and their compatibility.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) and RSRT (Query Monitor) for troubleshooting.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.