How To Fix RSRV802 - Internal error with CCMS connection: RC &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 802

• Message text: Internal error with CCMS connection: RC &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV802 - Internal error with CCMS connection: RC &1. ?

  The SAP error message RSRV802 indicates an internal error related to the CCMS (Computing Center Management System) connection. This error typically arises when there are issues with the connection between the SAP system and the CCMS monitoring infrastructure. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the CCMS monitoring system.
  Configuration Errors: Incorrect configuration settings in the CCMS or the SAP system can lead to this error.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the CCMS.
  System Load: High system load or performance issues can cause timeouts or failures in establishing a connection.
  Software Bugs: There may be bugs in the SAP software or the CCMS component that lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the CCMS. You can use tools like ping or traceroute to diagnose connectivity.
  Review Configuration Settings: Verify the configuration settings for CCMS in the SAP system. Ensure that all parameters are set correctly.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access CCMS. You may need to consult with your SAP security team.
  Monitor System Performance: Check the performance of the SAP system. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Update SAP Software: If the issue persists, check for any available patches or updates for your SAP system that may address known bugs related to CCMS.
  Review Logs: Check the system logs (transaction SM21) and CCMS logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  CCMS Documentation: Review the official SAP documentation for CCMS to understand its architecture and configuration better.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.