How To Fix RSRV474 - Checking the root directory - existence and assignment of all documents

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 474

• Message text: Checking the root directory - existence and assignment of all documents

Description
This test checks if the root directories are correctly registered for
the document classes as root directories and if these are entered for
all documents.
This is a prerequisite for being able to read the documents using the
HTTP log. For example, you would need this in order to be able to
display documents in the document browser or in Web applications.
The following document classes are affected:
META: Documents for metadata
MAST: Documents for master data
TRAN: Documents for InfoProvider data
TMPL: Web templates and precalculated HTML pages from Web applications
Repairs
Missing root directories are created. This is valid for the META,
MAST, TRAN, and TMPL document classes.
Root directories are registered as such with the document
administration. This is valid for the META, MAST, TRAN, and TMPL
document classes.
With all documents, the root directory for the respective document class
is entered. (Only the META, MAST, and TRAN document
classes. The repair of document class TMPL is not permitted
, because there are still other directories in addition to the root
directory).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV474 - Checking the root directory - existence and assignment of all documents ?

  The SAP error message RSRV474 typically indicates an issue related to the root directory in the context of the SAP BW (Business Warehouse) system. This error arises during the consistency check of the BW system, specifically when the system is verifying the existence and assignment of documents in the root directory.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Documents: The documents that are supposed to be in the root directory may be missing or have been deleted.
  Incorrect Assignments: There may be incorrect assignments or references to documents that do not exist in the specified directory.
  Authorization Issues: The user may not have the necessary authorizations to access the documents or directories.
  System Configuration Issues: There may be configuration issues in the BW system that affect the document management system.
  
  Solution:
  To resolve the RSRV474 error, you can follow these steps:
  
  
  Check Document Existence:
  
  Navigate to the specified root directory in the SAP system and verify that all expected documents are present.
  If any documents are missing, you may need to restore them from a backup or recreate them.
  
  
  
  Verify Assignments:
  
  Check the assignments of the documents to ensure they are correctly linked to the appropriate objects in the BW system.
  If there are incorrect assignments, update them to point to the correct documents.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the check has the necessary authorizations to access the documents and directories.
  You may need to consult with your SAP security team to verify and adjust authorizations as needed.
  
  
  
  Run Consistency Checks:
  
  Use transaction code RSRV to run consistency checks on the BW system. This can help identify other potential issues that may be related to the error.
  Look for any additional error messages that may provide more context on the problem.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  
  System Configuration Review:
  
  If the problem persists, review the configuration settings of the BW system, particularly those related to document management and the root directory.
  
  
  
  Related Information:
  
  Transaction RSRV: This transaction is used for running consistency checks in SAP BW. It can help identify and resolve various issues within the BW system.
  SAP Notes: Regularly check for updates and patches from SAP that may address known issues related to document management and the BW system.
  Documentation: Refer to SAP documentation for best practices on managing documents within the BW system and ensuring proper configuration.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support for further assistance.