How To Fix RSRV387 - An error occurred while invalidating the OLAP cache

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 387

• Message text: An error occurred while invalidating the OLAP cache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV387 - An error occurred while invalidating the OLAP cache ?

  The SAP error message RSRV387 indicates that there was an issue while trying to invalidate the OLAP cache. This can occur in SAP BW (Business Warehouse) environments when there are problems with the data or metadata in the OLAP cache.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that the OLAP cache is trying to invalidate. This can happen if there are changes in the underlying data sources or if the data has not been properly loaded.
  Locking Issues: If another process is locking the OLAP cache or the data that needs to be invalidated, it can lead to this error.
  System Performance: High system load or performance issues can also cause problems when trying to invalidate the cache.
  Configuration Issues: Incorrect settings in the OLAP cache configuration or in the InfoProvider can lead to this error.
  Transport Issues: If there have been recent transports that affect the OLAP cache or related objects, this could lead to inconsistencies.
  
  Solutions:
  
  Check Data Consistency: Use transaction RSRV to check for inconsistencies in the data. You can run various checks to identify and resolve issues.
  Clear OLAP Cache Manually: You can manually clear the OLAP cache for the specific InfoProvider using transaction RSRV or RSCUSTV10.
  Check Locks: Use transaction SM12 to check for any locks that might be preventing the OLAP cache from being invalidated. If you find any locks that are not needed, you can delete them.
  Monitor System Performance: Check the system performance using transaction ST22 (dump analysis) or SM66 (global work process overview) to see if there are any performance issues that need to be addressed.
  Review Configuration: Ensure that the OLAP cache settings and InfoProvider configurations are correct. You may need to consult with your BW administrator or refer to SAP documentation for guidance.
  Transport Management: If the issue arose after a transport, review the transport logs and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  Transaction Codes: RSRV (Data Consistency Check), RSCUSTV10 (OLAP Cache Settings), SM12 (Lock Entries), ST22 (Dump Analysis), SM66 (Global Work Process Overview).
  SAP Notes: Check SAP Notes related to OLAP cache issues for any specific patches or updates that may address the problem.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.