How To Fix RSRV376 - Information for InfoObject &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 376

• Message text: Information for InfoObject &1 could not be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV376 - Information for InfoObject &1 could not be read ?

  The SAP error message RSRV376 indicates that there is an issue with reading information for a specific InfoObject in the SAP BW (Business Warehouse) system. This error typically arises during data extraction, loading, or reporting processes when the system cannot access the metadata or data associated with the specified InfoObject.
  Causes:
  
  Missing or Incomplete Metadata: The InfoObject may not have been properly defined or activated in the system.
  Data Source Issues: The data source associated with the InfoObject may be inactive or incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoObject.
  Transport Issues: If the InfoObject was transported from another system, there may have been issues during the transport process.
  Database Issues: There could be underlying database issues that prevent the system from accessing the required data.
  
  Solutions:
  
  
  Check InfoObject Definition:
  
  Go to the InfoObject maintenance transaction (e.g., RSA1) and verify that the InfoObject is correctly defined and activated.
  Ensure that all necessary attributes and key figures are properly set up.
  
  
  
  Validate Data Source:
  
  Check the data source associated with the InfoObject to ensure it is active and correctly configured.
  If applicable, refresh the data source or reinitialize it.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the InfoObject.
  Check the authorization roles assigned to the user and make adjustments if needed.
  
  
  
  Transport Check:
  
  If the InfoObject was recently transported, verify that the transport was successful and that all related objects were included.
  Check for any transport errors in the transport logs.
  
  
  
  Database Consistency:
  
  Run consistency checks on the InfoObject using transaction RSRV. This can help identify any inconsistencies or issues with the data.
  If inconsistencies are found, follow the recommended actions to resolve them.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide additional context for the issue.
  
  
  
  Rebuild Indexes:
  
  If the issue persists, consider rebuilding the indexes for the InfoObject or the associated data source.
  
  
  
  Related Information:
  
  Transaction RSRV: This transaction is used for checking the consistency of InfoObjects and other BW objects. It can help identify issues related to the InfoObject in question.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message RSRV376.
  Documentation: Review SAP documentation for best practices on InfoObject management and troubleshooting.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.