How To Fix RSRV216 - An entry is missing in the reporting hierarchy administration table

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 216

• Message text: An entry is missing in the reporting hierarchy administration table

What causes this issue?

Hierarchies have two adminstration tables (also refer to the
description of test <DS:NA.RSRV205>Check Hierarchy Administration
Information for One/All Characteristic(s)</>). An entry is missing from
the hierarchy directory that contains all information relevant for
reporting. Such errors can partly be removed by the "Check Hierarchy
Administration Information" test.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Firstly remove the error. Then execute this test again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV216 - An entry is missing in the reporting hierarchy administration table ?

  The SAP error message RSRV216 indicates that there is a missing entry in the reporting hierarchy administration table. This typically occurs in the context of SAP BW (Business Warehouse) when there are issues with the hierarchy structure used in reporting.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Hierarchy Nodes: A node that is expected in the hierarchy is not present in the reporting hierarchy administration table.
  Data Load Issues: Problems during data loading processes can lead to incomplete or missing hierarchy data.
  Changes in Hierarchy Structure: If the hierarchy structure has been modified (e.g., nodes added or removed) without proper updates to the reporting hierarchy administration table.
  Inconsistent Data: Data inconsistencies or corruption in the hierarchy tables can also lead to this error.
  
  Solution:
  To resolve the RSRV216 error, you can follow these steps:
  
  
  Check Hierarchy Structure:
  
  Use transaction code RSRV to access the Data Consistency Check tool.
  Run the check for the specific hierarchy that is causing the issue. This will help identify the missing entries.
  
  
  
  Rebuild the Hierarchy:
  
  If you find that certain nodes are missing, you may need to rebuild the hierarchy. This can be done by:
  
  Going to the hierarchy maintenance transaction (e.g., RSH1 for creating or modifying hierarchies).
  Adding the missing nodes or correcting the hierarchy structure.
  
  
  
  
  
  Data Load and Update:
  
  Ensure that the data load processes are running correctly and that they are updating the hierarchy tables as expected.
  If necessary, re-run the data load process to ensure that all hierarchy data is correctly populated.
  
  
  
  Consistency Checks:
  
  After making changes, run consistency checks again using transaction RSRV to ensure that the hierarchy is now complete and consistent.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to hierarchy management in BW for additional guidance and best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RSRV: Data Consistency Check
  RSH1: Hierarchy Maintenance
  RSA1: Data Warehousing Workbench (for general BW tasks)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to hierarchy management or the RSRV216 error.
  
  
  Best Practices: Regularly monitor and maintain your hierarchy structures, especially after data loads or changes to ensure data integrity and consistency.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the RSRV216 error in SAP BW.