How To Fix RSRV163 - Internal error. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 163

• Message text: Internal error. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV163 - Internal error. Contact SAP ?

  The SAP error message RSRV163, which states "Internal error. Contact SAP," typically indicates a problem within the SAP system that is not easily identifiable or resolvable by standard troubleshooting methods. This error can occur in various contexts, often related to data inconsistencies, issues with the data model, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the InfoProviders or other data objects.
  System Bugs: There could be a bug in the SAP software that is causing the internal error.
  Configuration Issues: Incorrect configuration settings in the SAP BW or other related modules may lead to this error.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also trigger this error.
  Memory Issues: Insufficient memory allocation for the SAP system can lead to internal errors.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Use transaction code RSRV to run consistency checks on your InfoProviders and other data objects. This can help identify and resolve data-related issues.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Update SAP System:
  
  Ensure that your SAP system is up to date with the latest support packages and patches. Sometimes, internal errors are resolved in newer versions of the software.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the affected InfoProviders, data sources, and other related components to ensure they are set up correctly.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure there are no issues. This may involve checking for locks, running database consistency checks, or consulting with your database administrator.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, it is advisable to contact SAP Support. Provide them with detailed information about the error, including any logs or screenshots, to facilitate a quicker resolution.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSRV (for consistency checks), SM21 (for system logs), and SLG1 (for application logs).
  SAP Notes: Search for SAP Notes related to RSRV163 in the SAP Support Portal. There may be specific notes addressing this error or providing additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSRV163 error. If not, engaging with SAP Support will be the best course of action.