How To Fix RSRV138 - Checking hierarchy &3 (tech. name &1) version &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSRV -

  • Message number: 138

  • Message text: Checking hierarchy &3 (tech. name &1) version &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSRV138 - Checking hierarchy &3 (tech. name &1) version &2 ?

    The SAP error message RSRV138 typically relates to issues with the hierarchy in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence). This error indicates that there is a problem with the specified hierarchy version, which could be due to various reasons such as inconsistencies, missing data, or incorrect settings.

    Cause:

    1. Inconsistent Hierarchy Data: The hierarchy data may be inconsistent or corrupted, which can happen due to data loading issues or manual changes.
    2. Missing Hierarchy Version: The specified version of the hierarchy may not exist or may not be activated.
    3. Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
    4. Technical Issues: There could be underlying technical issues with the BW system or the database.

    Solution:

    1. Check Hierarchy Version: Verify that the specified hierarchy version exists and is active. You can do this by navigating to the hierarchy maintenance transaction (e.g., RSH1) and checking the version.
    2. Run Consistency Checks: Use transaction RSRV to run consistency checks on the hierarchy. This can help identify and resolve any inconsistencies.
      • Go to transaction RSRV.
      • Enter the hierarchy technical name and version.
      • Execute the check to see if any issues are reported.
    3. Recreate or Activate Hierarchy: If the hierarchy version is missing or inactive, you may need to recreate it or activate it.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the hierarchy. This can be checked in transaction SU53 or by consulting with your security team.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • RSH1: Hierarchy Maintenance
      • RSRV: Consistency Check
    • SAP Documentation: Refer to the SAP Help Portal for detailed documentation on hierarchies in BW/BI.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation, as they may have access to logs and additional tools to diagnose the issue.

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