How To Fix RSRD064 - Background management: timeout or termination of job &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 064

• Message text: Background management: timeout or termination of job &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD064 - Background management: timeout or termination of job &1 ?

  The SAP error message RSRD064 indicates that there was a timeout or termination of a background job related to the report or data extraction process. This error typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when a scheduled job fails to complete within the expected time frame.
  Causes:
  
  Long Running Queries: The query being executed may take too long to process due to large data volumes or complex calculations.
  System Performance Issues: The SAP system may be experiencing performance issues, such as high CPU or memory usage, which can lead to job timeouts.
  Database Locks: There may be locks on the database that prevent the job from completing.
  Configuration Settings: The timeout settings for background jobs may be configured too low for the workload being processed.
  Network Issues: Network latency or interruptions can also cause jobs to fail if they are unable to communicate with the database or application server.
  
  Solutions:
  
  Optimize Queries: Review and optimize the queries that are running in the background job. This may involve simplifying the query, reducing the data volume, or adding appropriate indexes.
  Increase Timeout Settings: Adjust the timeout settings for background jobs in the SAP system. This can be done in transaction RZ10 or RZ11 by modifying the relevant parameters (e.g., rdisp/timeout).
  Monitor System Performance: Use transaction ST03N or SM66 to monitor system performance and identify any bottlenecks. Address any performance issues that are identified.
  Check for Locks: Use transaction SM12 to check for any database locks that may be affecting the job. If locks are found, investigate and resolve them.
  Review Job Logs: Check the job logs in transaction SM37 for more detailed error messages or warnings that can provide additional context on why the job failed.
  Schedule Jobs During Off-Peak Hours: If possible, schedule resource-intensive jobs during off-peak hours to reduce the load on the system.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  ST22: Check for dumps that may provide additional information.
  SM12: Monitor and manage database locks.
  RZ10/RZ11: Adjust system parameters.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message RSRD064.
  Performance Tuning: Consider engaging with SAP Basis or performance tuning experts if the issue persists, as they can provide deeper insights into system performance and optimization strategies.
  
  By following these steps, you should be able to diagnose and resolve the RSRD064 error effectively.