How To Fix RSRCACHE016 - Number of attempts to read data

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRCACHE - Messages for OLAP Cache

• Message number: 016

• Message text: Number of attempts to read data

What causes this issue?

When data is read in parallel from various cache modes, particularly fro
m the database, it is possible that the system is unable to read the
entry or unable to read it correctly; this can occur even though the
entry is stored correctly. If this occurs, the cache attempts to read
the entry again. Using this parameter, you can specify exactly how often
the cache is to attempt to read an entry.
This parameter only applies to the cache modes cluster table, BLOB table
, and flat files (both application server dependent and cross
application server).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRCACHE016 - Number of attempts to read data ?

  The SAP error message RSRCACHE016 typically indicates that there have been multiple unsuccessful attempts to read data from the resource cache. This can occur in various scenarios, often related to performance issues or configuration problems in the SAP system.
  Cause:
  
  Resource Cache Issues: The resource cache may be corrupted or not properly initialized, leading to read failures.
  Configuration Problems: Incorrect settings in the SAP system configuration can lead to issues with data retrieval.
  Database Connectivity: Problems with the database connection or performance can cause timeouts or read failures.
  Data Volume: A large volume of data being processed can lead to performance bottlenecks, causing read attempts to fail.
  System Load: High system load or resource contention can lead to failures in reading from the cache.
  
  Solution:
  
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context.
  Clear Cache: If the cache is corrupted, you may need to clear it. This can often be done through transaction codes like SM12 (to delete lock entries) or SM37 (to check job logs).
  Adjust Configuration: Review and adjust the configuration settings related to the resource cache. This may involve tuning parameters in the SAP system.
  Database Performance: Check the performance of the database. Ensure that it is running optimally and that there are no connectivity issues.
  Monitor System Load: Use transaction ST03N to analyze system performance and identify any bottlenecks. If the system is under heavy load, consider scaling resources or optimizing processes.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for database connections or cache reads.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM12 (Lock Entries), SM37 (Job Monitoring), and ST03N (Workload Analysis).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  Documentation: Review SAP documentation related to resource management and caching for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the RSRCACHE016 error in your SAP system.