How To Fix RSRB1837 - Deactivate the cache if necessary: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRB1 -

• Message number: 837

• Message text: Deactivate the cache if necessary: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRB1837 - Deactivate the cache if necessary: &1 ?

  The SAP error message RSRB1837 typically indicates an issue related to the data cache in the SAP Business Warehouse (BW) system. This error can occur when there are inconsistencies or problems with the data in the cache, which can affect reporting and data retrieval processes.
  Cause:
  The error message RSRB1837 is usually triggered by one of the following reasons:
  
  Data Inconsistency: The data in the cache may be inconsistent with the underlying data in the InfoProvider or the data source.
  Cache Corruption: The cache may have become corrupted due to various reasons, such as system crashes or improper data loads.
  Changes in Data Model: Changes in the data model (like changes in InfoObjects, InfoProviders, or transformations) that have not been reflected in the cache.
  Performance Issues: Sometimes, performance issues can lead to the cache not being updated correctly.
  
  Solution:
  To resolve the RSRB1837 error, you can follow these steps:
  
  
  Deactivate the Cache:
  
  Go to the transaction code RSBBS (or RSBCT for cache management).
  Find the relevant InfoProvider or query that is causing the issue.
  Deactivate the cache for that specific InfoProvider or query.
  
  
  
  Clear the Cache:
  
  You can clear the cache for the InfoProvider or query by using the transaction code RSBBS and selecting the option to clear the cache.
  Alternatively, you can use the transaction code RSBCT to manage the cache.
  
  
  
  Re-activate the Cache:
  
  After clearing the cache, you can reactivate it by running a data load or executing the query again. This will repopulate the cache with fresh data.
  
  
  
  Check for Data Load Issues:
  
  Ensure that there are no issues with the data load processes. Check the data load logs for any errors or warnings that might indicate problems.
  
  
  
  Monitor and Analyze:
  
  Monitor the system for any recurring issues. If the problem persists, consider analyzing the data model and the data flow to identify any underlying issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RSBBS: Manage the cache for InfoProviders.
  RSBCT: Cache management.
  RSA1: Data Warehousing Workbench for managing InfoProviders and data flows.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or patches related to this error.
  
  
  Documentation: Refer to SAP BW documentation for best practices on cache management and troubleshooting.
  
  
  By following these steps, you should be able to resolve the RSRB1837 error and ensure that your BW system operates smoothly. If the issue persists, consider reaching out to SAP support for further assistance.