How To Fix RSR_LAUNCH_EXCEL102 - Microsoft Excel is not installed; install Microsoft Excel Viewer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSR_LAUNCH_EXCEL - Messages for Excel Launch

  • Message number: 102

  • Message text: Microsoft Excel is not installed; install Microsoft Excel Viewer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSR_LAUNCH_EXCEL102 - Microsoft Excel is not installed; install Microsoft Excel Viewer ?

    The SAP error message RSR_LAUNCH_EXCEL102 indicates that the SAP system is attempting to launch a report or data in Microsoft Excel, but it cannot find a valid installation of Microsoft Excel on the machine. This can occur for several reasons, including:

    Cause:

    1. Microsoft Excel Not Installed: The most straightforward reason is that Microsoft Excel is not installed on the user's machine.
    2. Incorrect Installation: Excel may be installed, but there could be issues with the installation that prevent it from being recognized by SAP.
    3. Excel Viewer: The error message suggests installing the Microsoft Excel Viewer, which is a lightweight application that allows users to view Excel files without having the full version of Excel. However, it does not support all functionalities required by SAP.
    4. File Associations: There may be issues with file associations in the operating system, causing Excel files not to open correctly.
    5. Permissions: The user may not have the necessary permissions to access Excel or the associated files.

    Solution:

    1. Install Microsoft Excel: The most effective solution is to install a full version of Microsoft Excel. If you already have it installed, consider repairing the installation.
    2. Repair Installation: If Excel is installed but not functioning correctly, you can try repairing the installation through the Control Panel (Windows) or the appropriate method for your operating system.
    3. Check File Associations: Ensure that Excel is set as the default program for opening .xls and .xlsx files. You can do this through the operating system's settings.
    4. Use Excel Viewer: If you do not have access to the full version of Excel, you can install the Microsoft Excel Viewer. However, be aware that this may not support all features required by SAP.
    5. Check Permissions: Ensure that you have the necessary permissions to run Excel and access the files. If you are in a corporate environment, you may need to contact your IT department for assistance.
    6. Update SAP GUI: Ensure that you are using the latest version of the SAP GUI, as updates may include fixes for compatibility issues with Excel.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
    • System Requirements: Ensure that your system meets the requirements for both SAP and Microsoft Excel.
    • Compatibility: Verify that the version of Excel you are using is compatible with the version of SAP you are running.

    By following these steps, you should be able to resolve the RSR_LAUNCH_EXCEL102 error and successfully launch reports in Excel from SAP.

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